Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you submit a website form, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you as part of legitimate business activities
- Find and prevent fraud
We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, this website uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.
The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
Google DoubleClick DART Cookie
Advertising Partners Privacy Policies
Note that this website has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
GDPR Data Protection Rights
You have various rights in relation to your personal data, including: to get copies of it; to have it corrected or deleted; to limit the way it is used; to transfer it; to object to its use; and not to be subject to decisions based on automated processing, including profiling. You can withdraw your consent to our processing of your personal data at any time. These rights are not absolute – the extent to which they apply may vary depending on the circumstances, and any applicable exemptions.
You can find further information on your data protection rights and which apply to you from the Information Commission’s Office at www.ico.org.uk
If you wish to access, correct, update or request deletion of your personal information you can do so at any time by contacting us. Please note, that if you submit a request to delete your personal information, this may prohibit you using our services.
If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are not happy with how we collect or process your information, or you just want some further information on your rights, you can contact us.
We will work with you to resolve any issues you may have and aim to answer any question raised by you as soon as possible. You can also make a complaint to the ICO – further information can be found at https://ico.org.uk/concerns/
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Where we process your personal information solely on behalf of a third party, we may be legally required to forward your request directly for their review/handling.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so – for example to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it or, in the limited circumstances where this is not possible (for example, because your personal information has been stored in backup archives) then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We will never knowingly request personally identifiable information from anyone under the age of 16 without requiring parental consent.